At Cosmos International Training Institute (CITI), we aim to ensure the satisfaction of our students through transparent and fair policies. Our refund policy specifies the conditions under which students may receive refunds for their course fees.

Eligibility for Refunds:
1. Course Cancellation by CITI:

• If CITI cancels a course, students are eligible for a full refund of the course fees.

2. Student-Initiated Cancellation:

• Before Course Commencement:

  • If a student wishes to cancel their enrollment before the course start date, the paid fees can be adjusted towards another course or rescheduled for a future date. No refunds will be provided.

• After Course Commencement:

  • Once the course has commenced, no refunds or fee adjustments will be provided.

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Process for Requesting a Refund:
1. Submit a Request:

• To request a refund, please submit a written request to our administration office or email us at info@cosmostrg.com.

• Include your name, contact information, course details, and the reason for the refund request.

2. Review and Approval:

• Our team will review your request and notify you of the decision within 7 working days.

• Approved refunds will be processed within 14 working days of the approval notice.

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Important Notes:

• Refunds will be issued using the original method of payment.

• Any bank or transaction charges incurred during the refund process will be deducted from the refundable amount.

• CITI reserves the right to amend this policy at any time without prior notice.

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We value your commitment to professional development and appreciate your understanding of our refund policy. For any further questions or clarifications, please do not hesitate to contact our administration office.

Contact Information:

• Phone: +91-7530075440

• Email: info@cosmostrg.com

• Office Hours: Monday to Friday, 9:00 AM to 5:00 PM

Thank you for choosing Cosmos International Training Institute (CITI) for your educational needs.