Course Outline

Course Title: Internal Auditor – QMS ISO 9001:2015
Duration: 2 Days (16 hours)
Delivery Mode: Classroom / Virtual Live / Self-paced
Assessment: MCQ Test + Practical Audit Exercises
Certification: Internal Auditor Certificate issued by Cosmos International Training Institute (CITI)

 

Course Objectives

By the end of the course, participants will be able to:

• Understand the purpose, principles, and structure of ISO 9001:2015

• Interpret ISO 9001:2015 clauses in the context of internal audits

• Plan, conduct, report, and follow up on internal audits

• Use auditing techniques in line with ISO 19011:2018 (Guidelines for auditing management systems)

 

Course Modules

Day 1: Understanding ISO 9001:2015 and Internal Audit Process

Module 1: Overview of ISO 9001:2015

• Introduction to Quality Management Systems

• Seven Quality Management Principles

• Structure of ISO 9001:2015 (Annex SL format)

• Risk-based thinking and process approach

Module 2: Clause-by-Clause Interpretation

• Clause 4: Context of the Organization

• Clause 5: Leadership

• Clause 6: Planning

• Clause 7: Support

• Clause 8: Operation

• Clause 9: Performance Evaluation

• Clause 10: Improvement

Module 3: Introduction to Internal Auditing

• What is an internal audit?

• Types of audits (first, second, third-party)

• Audit objectives, scope, and frequency

• ISO 19011:2018 overview

Day 2: Practical Internal Auditing Skills

Module 4: Audit Planning and Preparation

• Developing audit schedules and checklists

• Reviewing documentation and identifying audit criteria

• Risk and process-based audit planning

Module 5: Conducting an Internal Audit

• Opening meeting

• Audit evidence and objective findings

• Effective questioning techniques

• Recording non-conformities

Module 6: Audit Reporting and Follow-up

• Writing non-conformance reports

• Root cause analysis basics

• Corrective action and verification

• Conducting follow-up audits

• Closing meeting and final audit report

Module 7: Group Exercises and Case Study

• Role-play internal audit scenarios

• Review of sample documentation and audit trails

• Group audit simulation and feedback

 

Assessment & Certification

• MCQ-based written test

• Practical auditing simulation exercise

• Certificate of Completion issued by Cosmos International Training Institute (CITI)

 

Target Audience

• Aspiring internal auditors

• Quality assurance personnel

• Departmental heads and supervisors

• Individuals preparing for third-party or external audits