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HiQual - UK Business and Administration Management

Level 3 Award in Facilities Management

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Overview

This award program provides learners with foundational knowledge and practical skills in facilities management. It emphasizes health and safety, building maintenance, contractor management, and sustainability. Participants will gain the ability to support day‑to‑day facilities operations, contribute to workplace efficiency, and ensure compliance with organizational and regulatory standards. The program is designed for individuals beginning their career in facilities management or those seeking to formalize their skills with a recognized qualification.

Qualification Awarding Body

HiQual- UK

​​​Mode of Study

Online

​​​Mode of Exam

Online

Duration

Qualification Time: 600 Hours

Training Schedule

The training schedule will be set according to your available times: one-to-one. No need to wait for a fixed schedule.

Exam Pattern

• Assessment Type: Written exam + case study
• Format: MCQs, short answers, and applied case study
• Total Questions: 50 theory + 1 case study
• Passing Score: 70%
• Duration: 90 minutes (written) + 2 weeks (case study submission)
• Certification: Level 3 Award in Facilities Management

Study Units

• Introduction to Facilities Management Reviews the scope, functions, and importance of facilities management in organizations.
• Health and Safety in Facilities Management Covers workplace safety standards, hazard identification, and compliance with regulations.
• Building Maintenance & Asset Management Explains preventive maintenance, asset tracking, and lifecycle management.
• Managing Contractors and Service Providers Reviews procurement, contract management, and performance monitoring of external providers.
• Energy Management and Sustainability Introduces energy efficiency practices, sustainability initiatives, and environmental compliance.
• Space Planning and Management Explains workspace design, utilization, and optimization for productivity.
• Budgeting and Financial Management Covers cost control, budgeting, and financial reporting in facilities operations.
• Risk Management in Facilities Operations Reviews risk identification, assessment, and mitigation strategies in facilities management.
• Security and Emergency Preparedness Explains security protocols, emergency planning, and crisis response coordination.
• Customer Service & Stakeholder Management Focuses on communication, service delivery, and managing stakeholder expectations.

Learning Outcomes

• Builds foundational knowledge of facilities management principles
• Enhances ability to manage contractors, assets, and building operations
• Strengthens compliance with health, safety, and sustainability standards
• Provides tools for budgeting, risk management, and emergency preparedness
• Offers recognized certification to support career progression in facilities and operations management

Who Should Enrol?

• Facilities assistants and coordinators
• Office managers and administrative staff
• Professionals seeking entry into facilities management
• Business support staff with facilities responsibilities
• Individuals preparing for higher‑level facilities management qualifications

​Certification

Successful candidates receive a certificate from the HiQual - UK.

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