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Overview

The Certificate in Quality Manager course is a comprehensive program designed to equip participants with the knowledge and skills necessary to excel as quality management professionals. The course focuses on the principles, practices, and methodologies essential for effectively managing and improving quality systems within organizations. Participants will gain an in-depth understanding of quality assurance, quality control, process improvement, and the implementation of quality management frameworks. This course prepares individuals to lead quality initiatives, drive organizational excellence, and ensure customer satisfaction through the delivery of high-quality products and services.

Qualification Awarding Body

IRBA - USA

​​​Mode of Study

Online

​​​Mode of Exam

Online

Duration

The qualification has recommended course duration of 3 Months
Note: However the course duration may be increased to meet additional learning needs if required but not reduced.

Training Schedule

The training schedule will be set according to your available times: one-to-one. No need to wait for a fixed schedule.

Evaluation Criteria

  • Quizzes and exams evaluating theoretical knowledge of quality management principles.

  • Practical assignments and case studies demonstrating the application of quality management tools.

  • Quality improvement projects or simulations showcasing comprehensive understanding.

  • Participation in group activities to assess teamwork and collaboration skills in quality management initiatives.

Learning Outcomes of This Course

  • Understand the fundamental concepts and principles of quality management.

  • Develop proficiency in implementing and maintaining quality management systems.

  • Acquire skills in conducting quality audits and assessments.

  • Gain expertise in statistical process control and data analysis for quality improvement.

  • Learn how to identify and resolve quality-related issues and challenges.

  • Implement best practices for ensuring product and service quality.

  • Cultivate a customer-centric approach and enhance customer satisfaction.

  • Lead and manage quality improvement projects effectively.

  • Utilize quality management tools and techniques for process optimization.

  • Foster a culture of continuous improvement and innovation.

What Will You Learn?

  • Introduction to Quality Management

  • Principles of Total Quality Management (TQM)

  • Quality Standards and Frameworks (ISO, Six Sigma, etc.)

  • Quality Planning and Policy Deployment

  • Process Mapping and Analysis for Quality Improvement

  • Statistical Process Control (SPC)

  • Root Cause Analysis and Corrective Action

  • Quality Audits and Assessment

  • Quality Assurance vs. Quality Control

  • Quality Management Tools and Techniques

  • Continuous Improvement Strategies

  • Leadership in Quality Management

​Certification

Successful candidates receive a certificate from the IRBA USA

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